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Privacy Policy

Rich Coast Diving – Costa Rica

Effective date: 1st January, 2026

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1. Introduction

Rich Coast Diving (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or participate in our activities.

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2. Information We Collect

We may collect the following personal information:

  • Name, email address, phone number

  • Booking and payment details (processed securely via third-party platforms such as WeTravel)

  • Certification level and diving experience

  • Medical information required for participation (handled via official SSI forms)

  • Website usage data (cookies, analytics)

 

We do not store full payment card details.

 

3. How We Use Your Information

Your information is used to:

  • Process bookings and payments

  • Organize dive, snorkel, and training activities

  • Communicate important information about your booking

  • Meet legal and safety requirements

  • Improve our website and services

 

We do not sell or trade your personal data.

 

4. Third-Party Services

 

We may share necessary information with trusted third parties, including:

  • WeTravel (booking & payment processing)

  • SSI (training, certification & liability forms)

  • Payment processors

  • Website analytics and marketing tools

 

These providers process data according to their own privacy policies and applicable laws.

 

5. Cookies & Tracking

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Analyze traffic and performance

  • Support marketing and advertising efforts

 

You can manage cookie preferences through your browser settings.

 

6. Data Storage & Security

We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.

 

7. Data Retention

Personal data is retained only as long as necessary to:

  • Fulfill bookings and services

  • Meet legal, accounting, and safety obligations

 

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Withdraw consent

  • Request data portability

 

Requests can be made by contacting us directly.

 

9. Children’s Privacy

We do not knowingly collect personal data from children without parental or legal guardian consent.

 

10. International Guests

By using our services, you acknowledge that your data may be processed in Costa Rica and other countries where our service providers operate.

 

11. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website.

 

12. Contact

For privacy-related questions or requests, contact:

Rich Coast Diving
Email: info@richcoastdiving.com
Website: www.richcoastdiving.com

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