Privacy Policy
Rich Coast Diving – Costa Rica
Effective date: 1st January, 2026
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1. Introduction
Rich Coast Diving (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a booking, or participate in our activities.
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2. Information We Collect
We may collect the following personal information:
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Name, email address, phone number
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Booking and payment details (processed securely via third-party platforms such as WeTravel)
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Certification level and diving experience
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Medical information required for participation (handled via official SSI forms)
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Website usage data (cookies, analytics)
We do not store full payment card details.
3. How We Use Your Information
Your information is used to:
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Process bookings and payments
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Organize dive, snorkel, and training activities
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Communicate important information about your booking
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Meet legal and safety requirements
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Improve our website and services
We do not sell or trade your personal data.
4. Third-Party Services
We may share necessary information with trusted third parties, including:
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WeTravel (booking & payment processing)
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SSI (training, certification & liability forms)
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Payment processors
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Website analytics and marketing tools
These providers process data according to their own privacy policies and applicable laws.
5. Cookies & Tracking
Our website may use cookies and similar technologies to:
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Improve website functionality
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Analyze traffic and performance
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Support marketing and advertising efforts
You can manage cookie preferences through your browser settings.
6. Data Storage & Security
We take reasonable technical and organizational measures to protect your personal data from loss, misuse, or unauthorized access.
7. Data Retention
Personal data is retained only as long as necessary to:
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Fulfill bookings and services
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Meet legal, accounting, and safety obligations
8. Your Rights
Depending on your location, you may have the right to:
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Access your personal data
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Request correction or deletion
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Withdraw consent
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Request data portability
Requests can be made by contacting us directly.
9. Children’s Privacy
We do not knowingly collect personal data from children without parental or legal guardian consent.
10. International Guests
By using our services, you acknowledge that your data may be processed in Costa Rica and other countries where our service providers operate.
11. Updates to This Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
12. Contact
For privacy-related questions or requests, contact:
Rich Coast Diving
Email: info@richcoastdiving.com
Website: www.richcoastdiving.com
